Question 1

Is air-powered installation the same as pneumatic or blower-truck installation?

Accepted Answer

Yes. Air-powered installation is the same method some call pneumatic or blower-truck installation. The difference is the standard we hold it to. We install IPEMA-certified engineered wood fiber to exact fall-height depth for compliance, not just coverage.

Question 2

How steep a slope can you cover?

Accepted Answer

Because the material is carried by air from the top or the road, we cover steep and unstable slopes that are unsafe to hand-spread. Tell us the site and we’ll assess access and coverage.

Question 3

Can you topdress turf without compacting it?

Accepted Answer

Yes. Because the material is placed by air from a hose, no equipment drives across your turf, so you get even coverage with no rutting or compaction.

Question 4

Will your equipment damage finished hardscape or irrigation?

Accepted Answer

No. We stage from the street and carry material by air across finished surfaces, so there is no loader or truck driving over your completed site work.

Question 5

Will the site be left clean?

Accepted Answer

Yes. There’s no pile dumped and no debris hand-spread. We place material precisely and leave nothing for your team to clean up.

Question 6

Will the work disrupt our residents or tenants?

Accepted Answer

Minimally. We work from the street with no equipment on the grounds, finish in hours, and leave nothing to clean up, so there’s little for residents to navigate.

Question 7

Do you have enough supply for large jobs?

Accepted Answer

Yes. We work from ample local supply, so the size of the job is never the constraint.

Question 8

What kind of mulch do you install?

Accepted Answer

Premium, all-natural mulch that is filtered and triple-ground from local sources. No dyes and no fillers, so it looks clean and uniform going down and breaks down the way nature intended.

Question 9

Do you offer colored or dyed mulch?

Accepted Answer

We focus on premium, all-natural material, and the natural color of real bark holds up beautifully without chemicals. If your property requires a specific color, ask us and we’ll talk through the options.

Question 10

What bark and ground cover do you install?

Accepted Answer

Premium natural bark and triple-ground mulch from local sources. We let the natural color of real material do the work, no dyes and no painted wood.

Question 11

What material do you install?

Accepted Answer

IPEMA-certified engineered wood fiber (EWF), tested to ASTM F1292 (impact attenuation) and ASTM F2075 (the EWF material standard). It’s the most widely accepted loose-fill surfacing for compliant, accessible playgrounds.

Question 12

How deep does playground safety surfacing need to be?

Accepted Answer

It depends on the critical fall height of your equipment. ASTM F1292 sets the impact-attenuation requirement, and the depth of engineered wood fiber needed rises with the height of the tallest accessible play structure. We measure each use zone and install to the depth your equipment requires, not a one-size-fits-all number.

Question 13

What materials do you place for erosion control?

Accepted Answer

Erosion-control mulch, compost, and wood straw, placed by air across the slope. They cover and protect the soil surface and slow runoff while vegetation establishes.

Question 14

How often should commercial mulch be refreshed?

Accepted Answer

Most properties refresh once a year, often in spring, to restore depth, color, and weed suppression. High-visibility entries and amenity areas sometimes get a second pass. We will recommend a cadence for your property and beds.

Question 15

How often should decorative bark be refreshed?

Accepted Answer

Most properties refresh once a year to restore color and depth, with high-visibility entries and amenities sometimes getting a second pass. We’ll recommend a cadence for your beds.

Question 16

Do you hydroseed?

Accepted Answer

No. We place dry erosion-control material by air, which lets us cover steep and hard-to-reach slopes from the top or the road without a crew on the ground. We can work alongside a hydroseeding or planting plan.

Question 17

Where does Fleetscape operate?

Accepted Answer

We serve California’s Central Coast and the Conejo Valley, from Santa Barbara south to Calabasas, across Santa Barbara County, Ventura County, and the surrounding communities. Check your city on our service areas page, or call and we will tell you straight whether we cover you.

Question 18

Do you have an office in my city?

Accepted Answer

We are a mobile operation. We dispatch our fleet across the region and quote and schedule by property, so there is no storefront to visit, and no trip charge buried in the price.

Question 19

How far out are you scheduling?

Accepted Answer

It moves with the season: spring fills fastest, and most installs book a few weeks out. Tell us your date and we will tell you straight whether we can hit it. For time-sensitive work, inspections, events, listings, we keep room for rush jobs by arrangement.

Question 20

What happens if it rains?

Accepted Answer

Light coastal weather rarely stops an install. Sustained rain can pause placement, because saturated material doesn’t place or settle cleanly. If weather threatens your window, we contact you ahead of time, reschedule together, and your fixed quote stays the same.

Question 21

How long does a typical playground take?

Accepted Answer

Hours, not days. The exact time depends on square footage and depth. Because we install with air-powered precision, the playground typically reopens the same day rather than staying closed through a multi-day manual job.

Question 22

Do you install on committed dates?

Accepted Answer

Yes. Schedule reliability is the point. You sequence us into the project and we hold the committed install date.

Question 23

Can you handle our whole portfolio on one schedule?

Accepted Answer

Yes. One site or a whole portfolio, we schedule and price across all of it and refresh each property in a single visit, around your operations.

Question 24

What drives the cost of an installation?

Accepted Answer

Five things, roughly in order: the material and grade you choose, the volume in cubic yards, the placement depth, site access (how far the hose has to travel and what it has to clear), and site prep like weeding or edging if you want it handled. We measure, then send a fixed quote: one number, itemized, no surprise change orders.

Question 25

Do you have a minimum job size?

Accepted Answer

We quote by property, not by the yard, and there is no published minimum. Air-powered installation is built for commercial volume, so larger jobs get the most leverage from it, but smaller properties often make sense scheduled along a route. Ask, and we will tell you straight whether the economics work for your site.

Question 26

Do you bill per property or for the whole portfolio?

Accepted Answer

Either. We can quote and invoice property by property or as one portfolio plan, whichever is easier for your accounting.

Question 27

Are you licensed and insured for commercial work?

Accepted Answer

Yes. We hold a CSLB C-27 license (#1151159), are registered with the California DIR (#2000019015) for prevailing-wage public works, and carry full commercial insurance and a contractor’s bond.

Question 28

Are you set up for prevailing-wage public works?

Accepted Answer

Yes. We are registered with the California DIR (#2000019015) for prevailing-wage public works, hold a CSLB C-27 license (#1151159), and carry full commercial insurance and a contractor’s bond.

Question 29

Is your surfacing ASTM F1292-compliant?

Accepted Answer

Yes. We install IPEMA-certified engineered wood fiber to the ASTM F1292 critical fall height your structure requires, and document it for inspection.

Question 30

Can you keep our playgrounds inspection-ready?

Accepted Answer

Yes. We install IPEMA-certified engineered wood fiber to the ASTM F1292 fall-height depth your equipment requires, measured per use zone, not a one-size-fits-all number.

Question 31

Can you provide a certificate of insurance (COI)?

Accepted Answer

Yes. We are licensed, bonded, and insured, and we provide certificates of insurance as part of onboarding or before work begins, including additional-insured endorsements where your contract requires them.

Question 32

Will you take my client?

Accepted Answer

No. We work as your subcontractor. We never market to, quote, or follow up with a customer on a job you bring us. The relationship and the credit stay yours.

Question 33

How does wholesale pricing work?

Accepted Answer

We quote a transparent per-yard wholesale rate that improves as your volume grows, with payment terms for vetted partners. You mark it up to your customer however you price your own work.

Question 34

How does the referral commission work?

Accepted Answer

You earn a referral commission on the installed value of any job a client books with us on your referral. We will walk you through the current structure when you join, and pay out after the work is installed and invoiced.

Question 35

What is the client welcome-gift, and does it cost me anything?

Accepted Answer

It is a co-branded discount on a client’s first installation that you can give as a closing or welcome gift. Fleetscape covers the discount, so it costs you nothing and gives your client something they will actually use.

Question 36

Will your crew and truck be branded on my job site?

Accepted Answer

Yes. Our crew wears Fleetscape safety gear and our truck carries our branding, so we cannot run unbranded. But we work strictly as your ground cover crew: we install and leave, and we never market to, quote, or follow up with your customer.

Question 37

Do you have CSI reference language for my specs?

Accepted Answer

Yes. We can provide CSI 32 91 13.16 (Mulching) and 32 93 13 (Ground Covers) reference language that you can adapt into your own specifications.

Straight answers

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